Chase Auto Loans Review | Find the best loan for you

Chase Auto offers auto financing for new or used vehicles. Refinancing is not possible. You may also be able to buy out your lease with Chase Auto Loans.

To finance a new or used vehicle with a Chase Auto loan, first select a dealership that is part of the Chase network. The dealer is the original creditor of the loan and the financing of the loan is assigned to Chase.

However, you can pre-qualify on Chase Auto’s website if you are still in the research phase. The good news is that this will not affect your credit score and you are not required to fund with Chase. After receiving your pre-qualified amount, Chase offers a tool to locate merchants in its network.

Once you have found a dealer and also know the make and model of car you are interested in, you can take the next step and fill out an online application. You will need to provide your personal information (name, address, social security number, employment information, income, email address) as well as vehicle details, financing amount, and term. If you already have an account with Chase, you can log in first and your information will be filled in automatically. Once submitted, Chase will retrieve your credit report and review your income, credit history, ability to repay, and collateral.

Once approved, your loan application will be sent directly to the dealer you selected, and your interest rate will be locked for 30 days. If you decide to make changes to the vehicle, Chase and the dealer will adjust the financing offer as needed.


Chase Auto doesn’t disclose what annual percentages it charges for its loans. It does not charge any creation or application fees (except for Indiana residents, who pay a $195 creation fee), but late fees do apply.

Chase only accepts credit for used vehicles less than 10 years old and less than 120,000 miles. Also, no vehicles with brand titles are financed, which indicates an insured event.

Loan amounts must be at least $4,000. The terms of payment are between 12 and 84 months, depending on the loan amount.

Chase does not charge any prepayment fees if you choose to prepay the loan.

Chase offers a 0.25 annual percentage rate discount to Chase retail customers. To become a Chase Private Client, you must either have an average daily balance of $150,000 in your Chase Private Client checking account and linked qualifying deposits and investments, have a linked Chase Platinum Business checking account, or pay a monthly service fee of $35.

Chase Auto does not disclose its minimum qualifications. However, if you cannot meet the creditworthiness requirements on your own, you have the option of applying with a co-applicant.

Chase Auto operates in all 50 states and you must be 18 or older to apply.

Chase Auto is part of JPMorgan Chase, the largest commercial bank in the United States. The Consumer Financial Protection Bureau received 214 complaints about Chase’s auto loans in 2021; Chase responded in a timely manner in all but one instance. She closed 175 complaints with reasons, 22 with material exemption and 17 with monetary exemption. Chase has an A rating from the Better Business Bureau.

Chase provides customer service for its auto loan customers at 800-336-6675, with representatives available Monday through Friday from 8 a.m. to 7 p.m. Eastern Time and Saturday from 9 a.m. to 6 p.m. ET. You also have the option to contact us via email when you log into your account. There is no real-time chat feature.

Chase Auto allows for pre-qualification and then lets you complete financing before stepping into the dealership, which can help you feel empowered and save on paperwork and time. You are limited to working with Chase partner dealers and no upfront qualification or rate details are offered. Chase also does not refinance existing loans.

  • Individuals who wish to avoid the dealer’s paperwork by applying in advance.
  • Individuals who are loyal to the Chase brand, particularly Chase Private Clients, who may qualify for the credit rebate.
  • People shopping at Chase Auto partner dealerships.

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